Privacy Policy


BIOCUBE Matrics Pvt Ltd. is committed to protecting your privacy. Since the beginning, we have always aimed for adhering to a strong privacy policy for providing our services, which gives utmost importance to your privacy. This privacy policy applies to those who visit biocube.ai or Biocube mobile applications.

Biocube provides a biometric access platform for visa services, banking, finance and Insurance, KYC, healthcare, and other services to the fingertips of our users worldwide. Our privacy policy explains our practices including how we collect data and protect your privacy. We have built Biocube such that it stores your data on your device itself, and the information does not pass your device without your consent.

When we say “Biocube,” “we,'' “our” or “us”, we are talking about BIOCUBE Matrics Pvt Ltd. This privacy policy applies to our mobile applications, website, and the services we provide unless specified otherwise.

Please also read our “Terms and Conditions”, to know the terms under which you use our services.

Changes in this privacy policy

We reserve all the rights to update and amend our Privacy Policy at any time. We will notify you about changes in the privacy policy as appropriate and update the “Last Modified” date at the end of the privacy policy. The recent privacy policy will apply at the time of use. Please review our Privacy Policy from time to time.

Definition of Personal Information

Personal information is any data from which a person can be identified or contacted. This privacy statement broadly addressed all the types of personal information that we may collect to build your profile or to provide different services.

Collection of Information

When you use our mobile applications or visit our website, we process information that you provide to us, and about your use of our services and its progress.

  • Information collected to create your Biocube ID For registration on Biocube and to generate your Biocube ID we collect information that you provide to us including but not limited to name, date of birth, contact details, social media presence, profile picture, biometrics etc. The information collected is stored in your own device after processing. Biocube will not transfer this information to our servers without your permission.

  • Information collected when you use our services While availing our services we collect information provided by you. This included information like legal documents including national id, tax id, passport, bank details, location etc. In addition to this, we collect some specific information required to avail a service for example insurance, travel, stay details, etc. for applying for a visa, as mandatory for that service. This information about legal documents is stored on your device after verification.

  • Information collected from third party service providers Biocube may collect personal information from third party service providers to verify your legal documents. This data is processed on server and is again stored in your device after verification. Only a log of use of the service will be maintained by Biocube and the third party without any personal data.

  • Information about your use of the app/website We collect information when you make use of our services passively. When you avail a service, we collect a log of the status of the service. We do not collect any personal information that you provide for availing a service.

  • Communication with us When you communicate with us in any way you may provide your Biocube ID and other relevant information related to your query and your preferred way to contact you so that we can provide you support. For example, you may send us an email with information related to your query about availing a service.

Use of collected Information

We use the collected information to provide, improve, customize support, and market our services

  • Our services We operate and provide our services including customer support and improving, customizing our services. We understand how our customers use our services and analyse the information to evaluate and improve our services, research, develop, and test new services and features, and conduct troubleshooting activities.

  • Communication about our services We communicate with you about our services and features. We also inform you about our terms and policies from time to time.

Information Sharing Except as outlined in this Statement, your information will never be sold or shared with other companies or organizations for commercial purposes or otherwise.

  • Third-party service providers We depend on some third-party service providers or subcontractors to provide some services. We will share your personal data with third parties on your consent only. Its our responsibility to securely transfer our data to the third-party service providers, as our privacy policy do not apply to them. Transfers to subsequent third parties are covered by the service agreements with our third-party service providers. Such service providers are not permitted to store, retain, or use such information.

  • Compliance with legal obligations We may also disclose your personal information as required by law when we believe in good faith that disclosure is necessary to protect our rights; to protect your safety or the safety of others, to investigate fraud, or to respond to a government request. Where possible and legally permissible, we will communicate you in advance of any such disclosure. We will reject any third-party requests for personal information that are not legally binding.

Your rights over your data

We collect or process your data only on your consent. Removing consent will affect on the current services provided. As owner of your data, you have the rights to access, erasure, edit or modify data in case of any needed corrections. You may take back consent to prevent the processing of your personal data. As Data Controller in respect of Your Data, we will comply with your rights in respect of Your Data.

Protection and Security of Data

Our mobile applications and websites have the highest standard of security measures implemented to protect against any loss, misuse or tempering of the user’s information under our control. The information you have provided us is encrypted using standard protocols at rest and in transit. While there is no such thing as “perfect security” over the internet, we take all reasonable steps to ensure the safety and security of your personal and sensitive information. Once we receive your personal information, we will use strict procedures and security features to try to prevent unauthorized access. Additionally, you retain all rights of ownership to your personal data we collect.

Data Retention

We retain your personal data only for as long as necessary for the purposes of providing access to the mobile application or website and related services to you, to comply with our legal obligations, resolve disputes, and enforce our agreements.

Contact Us

If you have any questions about this Privacy Statement, our data handling practices, or your dealings with our services, please contact us at info@biocube.ai.

BIOCUBE Matrics Pvt Ltd
1401, Vatika Professional Point,
Golf Course Extn Road,
Sector 66, Gurugram, Haryana 122002.